Microsoft Sure Step
What is Microsoft Sure Step?
Microsoft Dynamics® Sure Step is a key part of the Microsoft Dynamics experience
for both customers and partners. It provides a scalable, repeatable implementation methodology
for Microsoft partners to use when implementing Microsoft Dynamics solutions. By using a
consistent methodology consisting of best practices gathered from Microsoft Dynamics
implementations worldwide, partners can reduce implementation time, cost and risk while
boosting their consultants’ productivity.
For customers, Sure Step can provide structured
implementation projects that are on-time, on-budget, and to specification. Simply put,
the Microsoft Dynamics Sure Step implementation methodology streamlines the implementation
process for both Customers and Partners, which can be specifically tailored to an individual
organization’s needs to ensure effective and results-driven project management of your Dynamics
implementation.
Solution Delivery Process
Implementation, Planning, and Development
The implementation of a fully integrated business management system can be a
complex undertaking. We provide expert guidance in the definition of the
project schedule, identification of dependencies, and coordination of required
resources, both internal and external to your organization.
Workflow Analysis
The successful implementation of a new system requires a thorough understanding of
your current business processes. Our analysis is designed to capture those process
in detail so we can properly tailor the system to meet your needs. Whenever possible,
we'll identify ways the system can improve efficiency and information access.
Data Conversion
Conversion to a new business management system from an existing one should not requrie
manual data entry of the business and finnacial database. Our technical staff works to capture
as much of your current database as possible to ensure your data is converted accurately.
Software Customization and Enhancement
If your system requirements call for a unique capability, we have the expertise to provide
the solution while maintaining the benefits and integrity of standard products. Our software
development capabilities are based on the latest technologies available and range from window
formatting to complete application development.
Training
A business management system is a signification investment for your organization. To get the full
value of this investment, your staff must be properly trained in the system's features and how they
apply within your business. We offer a variety of training options delivered by skilled, experienced
professionals to meet the needs of your organization.
Technical Support
When a question arises about your system, your staff needs fast, reliable support to answer it. You
will want to take advantage of new software features as they become available. We provide a wide range
of support options to provide software updates and support, via e-mail, telephone, remote connections,
or even an on-site presence. Additionally, REACH-Solutions offfers a variety of Service Plan options
which can not only save you money, but also save you time. Our customers on Service Plans receive
support at a higher priority than those on a Basic Plan. Click here to find out more.